First, I was invited to a track filled with interesting people, so I wanted to be a part of it. Second, the track focuses on resilience engineering, a topic I've been interested in for quite a few years. In my talk, I aim to provide practical insights and a different perspective beyond just learning from incidents. While learning from incidents is crucial, I believe there are many small influential things we can do in decision-making, addressing challenges, and managing goal conflicts. I want to share these practical experiences I've gained over the years.

While the talk can be relevant to a general audience, it would particularly benefit senior-level individuals who are involved in influence work. This includes interacting with other teams and departments and driving organizational change. If people find it challenging to navigate such situations or have struggled with it in the past, the content I present can be helpful and provide a useful perspective on making these efforts practical.

I hope to convey the understanding that structuring an organization and implementing procedures doesn't guarantee adherence. Based on my experience, focusing on the actual emerging organization and the work people are doing, even if it's not openly reported or conforming to the intended structure, yields better results. Instead of imposing strict order, it's about daily small acts and adjusting to make people's lives easier. This approach tends to be more effective.